Shipping & Returns
Free standard delivery 1-3 days on orders £70 or over
£4.20 standard delivery on orders orders under £70
£1.50 on Greeting Cards or Gift Voucher orders
Orders are packed with care and we aim to ship within 1-3 business days, via Royal mail tracked service. You will receive a confirmation email upon ordering and then another email once your order has been dispatched.
Collect from store orders
Collection from store is free - Preston City Centre
For collect in store orders please allow 24 hours before collecting, you will receive an email once your oder is ready for collection - collection times are 10-5 Tues-Sat and 11-5 Sun.
You are welcome to return items up to 14 days after purchasing for a full full refund, as long as the items are returned, in sellable condition and come back to us with the existing packaging (where relevant). If your order qualified for free delivery, we will deduct this from the total refund amount, unless it is still over the the free delivery threshold.
We are unable to pay for the cost of your return, so please use a courier that covers the cost of the item, as we will not be held responsible for anything happening to it.
If you want to return an item please email us at firstname.lastname@example.org and we will send you the details needed to process the return.